Data Recovery Services

Memory Card Data Recovery

It's every photographer's worst nightmare...whether you've spent lots of time and money, or you captured a once-in-a-lifetime event. Technology isn't perfect, and sometimes it gives out on us just when we need it most. PhotoSource uses state-of-the-art software to attempt to recover any and all data that is retrievable from damaged, corrupted, or formatted memory cards.

Memory Card Recovery

$49.95

In most cases, we are able to recover most or all of the data that you lost. If data has become too corrupted, sometimes only partial images are able to be retrieved. It really depends on the circumstances of your particular card. If we are not able to retrieve any lost data, you will not be charged.

Memory card recovery service is performed on your entire device. We cannot isolate certain files or images (i.e. it's all or nothing).

Our recovery services are 100% software based. We do not perform data recovery services on devices that have been severely physically damaged. If you ran over your card with a SUV, you'll need to send your device to a recovery lab that has specialized equipment.

Storage Devices Accepted

We can typically read the following types of storage devices:

  • SD
  • SDHC
  • Compact Flash Type I and Compact Flash Type II
  • MMCmobile and MMCmicro
  • MMC, MMCplus, RS-MMC
  • MiniSD and micro SD
  • miniSDHC and micro SDHC
  • Microdrive
  • MemoryStick, Memory Stick Pro, Memory Stick Duo, Memory Stick Micro
  • Most Flash Drives
  • Most External Hard Drives

Tips for Preventing Memory Card Data Loss

There is no guarantee that your data will always be safe, unless you have multiple redundant copies of your data in different physical locations. This is unrealistic and cost-prohibitive for 99% of us, so here are some tips to help prevent data loss when it counts.

  • NEVER remove your memory card (or harddrive or USB drive) while data is being transferred. Many devices have an LED light to indicate when the device is active. If this light is on, do not disconnect it under any circumstances. Doing so almost guarantees that you will introduce data corruption. Wait until the light goes off before disconnecting or removing media. If you are using a PC or a MAC, you should always use the "Eject" or "Safely Remove Hardware/Device" tools.
  • Format your memory cards regularly. Keep in mind that formatting a device will erase everything from it, so be sure to transfer and backup your media first. Formatting essentially sets everything back to "zero" and ensures that file structures remain valid. A memory card that has not been formatted in a long time is a disaster waiting to happen!
  • Store your memory card in a safe place when it is not in use. Most memory cards are purchased with a small plastic carrying case. Use it! Never leave your memory card out, exposed, or left loose in a bag or drawer. Not only is the card easier to lose this way, but the contacts on the card could easily become damaged or dirty, leading to data corruption when you try to use the card again.
  • If you have accidentally deleted images from your card, DO NOT PANIC! As soon as you realize the mistake, stop what you are doing and bring your card to a data recovery service. Deleting, adding, or moving any more data around could prevent the recovery software from being able to find your deleted images.
  • If you have accidentally formatted your memory card, again, DO NOT PANIC. As soon as you have realized the mistake, do not do anything else. Bring your card directly to a recovery service. Adding, deleting, or moving any more data around will prevent recovery software from being able to retrieve your lost images.
  • This one is funny, but always check your pockets before doing the laundry! So many damaged memory cards come in after they have gone through the spin cycle.

Rush Service

Rush service is available for most of our services. Please contact us first to ensure that we will be able to meet your deadline. Rush orders are subject to a 100% upcharge and a minimum order.

Questions?

If you have any questions, please don't hesitate to get in touch with us!